How to unlock a wd external drive without a password ccm. I have to connect it through a bizarre way to make it show up in explorer. For some reason i cannot unlock the drive, even though i am quite sure about the password i use but it says the password is invalid. All the unlocker software lets me do is a temporary unlock. Then, you can restart computer to see whether the wd hard drive is recognized by windows 10. Tips for getting started with the wd my book backup drive. If it is, right click wd hard drive, choose properties and click update driver under driver tab or click on uninstall. The program to restore is password protectected and we have no way of getting that information. Unlike some other people with this problem, my hard drive isnt showing up on my pc windows 7 or my husbands macbook air, and although it has a flashing blue light when plugged in, it isnt making that spinning sound, which has me worried it might be a gonner. Millions of people around the world trust their data to my book desktop storage. Your my book drive is formatted as a single exfat partition for compatibility with all updated windows and mac operating systems.
With windows 10 i went to settings, devices, connected devices, add a device. Read speeds up to 2000mbs to decrease load times and get you into the game faster. The driver that came with the hardware knows how to access this chip. I have my book essential 3tb, it was very easy to unlock the drive when it was locked without smartware running. Why can i not open my external wd passport hard drive. From there, youll be greeted with options to update your security settings which include options to 1 remove your password, 2 set a new password, 3 add autounlock to your computer, and a few other items. Unplugged everything and restarted again, then plugged in the drives. I have to manually unlock the drive every time i use it. Appears listed on the hard drive, but does not load. Like an, i set up a password lock when i first installed the drive not realizing that rendered it useless for backups. I was using my my passport earlier today and it was working fine but now im trying to open it and it won t work. There is no function in the unlock software that allows me to permanently unlock it. Ive also tried to mount it via usb, but again, my system sees the drive, but won t mount it. I have tried formatting the my book drive using file explorer, but it tells me the drive is write protected.
Designed to meet wds demanding requirements for durability, shock tolerance, and longterm reliability, we back up pun intended. My book drive, with the wd backup, wd drive utilities, and wd security. The program supports system backup, file backup, application backup, email backup, schedule backup, incremental backup, etc. I have looked but there is no tab or switch on the usb drive to unlock or disable the write protect. Unlock my book without wd smartware external drives for. I cant access any of my files that ive got saved on it. Wd my passport drive unlock forgotten password usb3. In addition to simplifying the backup process for both windows and mac computers, this hard drive features 256bit aes hardware encryption to ensure stored files.
The wd smartware on the drive doesnt do anything at all. I tried reinstalling drivers from device manager, but same problem. When i try to unlock it, im told that the surface cannot do this and i should try the app store. How i rescued my data from a 3tb wd my book external hard. If your product is not listed above, please visit the product page. Once system operational and plugged in, it appears in device manager. Wd my book essential not being recognized in windows 10. Unlock wd my book essential hdd guru forums view topic. Accessbook a nice and fast portal for sharing files and photos with your friends. Use your my book as a web and communication server.
I was using my my passport earlier today and it was working fine but now i m trying to open it and it wont work. As i say, the wd elements does not even show up on my network anymore when using the laptop. I got a my book 1140 2tb, when i connect it to my computer also tried on 2 other laptops, 1. Also, when plugged in at boot up, it stopsfreezes computer from completing. Wd smartware for windows supports the following operating. My passport wont load after unlocked wd portable drives wd. Click the my book image above the drive is locked prompt on the home screen to display the wd smartware drive unlock screen. You can follow the question or vote as helpful, but you cannot reply to this thread. It may be possible to reverse engineer the driver and work out how the chip is accessed but that is not a trivial task. Some esata controllers may require a system reboot to.
Here, you will find more information on how to erase the drive and unlock it. If you arent, open my computer and look for a cd drive called wd unlocker. Dear dennis, i dont know whats going on but all my files on my external western digital my book are marked as read only. Her files are backedup on a wd my book essential external hard drive. Wd my passport not recognized in win 10 windows 10.
Have to manually run the wd drive unlock application to mount the drive. I have a mybook essential western digital external hard drive. However a search of the store doesnt come up with anything. Solved how to unlock forgotten wd hdd smartware password. View and download western digital my book wdbaaf0010hbk user manual online. So i set up a password for my wd passport, and autolocked it so that my brother couldnt use it but i forgot the password but i do not want to. Unlocking the drive without the wd smartware software whenever you connect your passwordprotected drive to a computer that does not have the wd smartware software installed, you can use the wd smartware drive unlock utility to unlock the drive there. However, if i plug it into the tv, it recognizes some or most of the files, so i know theyre still there. We recover all models of western digital drives including laptop, notebook, desktop, external and portable usb hard drives. Unlocking the drive without the wd smartware software whenever you connect your passwordprotected drive to a computer that does not have the wd smartware software installed, you can use the wd smartware drive unlock utility to. My book home edition user manual connecting the device 6 esata 1. How can i unlock wd external hard drive without losing all. The actual password will be stored on a chip within the drive hardware which itself will be encrypted.
Follow the tutorial in this article to fix the issue and recover lost data from not showing upnot working wd hdd without data loss. Figure 5 on page 8 and locking and unlocking the drive on page 20. The equivalent specd wd red 8tb nas hard disk drive 5400 rpm class sata 6 gbs 128mb cache 3. If you set the security password on the drive, you will be prompted for it if you connect the drive to a different computer. Web server use your my book as a secure web and php server. Western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap. Wd my book with music files for the plex server problem. And it fully supports windows 1087 and other windows versions. West digital hard drives, such as wd my passport for mac, wd elements, or wd easystore, are trusted by a large number of users to store the massive amounts of.
Upon the fifth failed attempt, you will be prompted to erase your drive. I try to unlock it again and it says its already unlocked. And if i click on it, tells me the perimeter is incorrect so cannot access to the wd my book 2. Once its downloaded, it should auto detect your external drive. The easiest place to start is above the usb port and behind the wd logo. Won t mount from their utilities, and mac disk utility won t open at all. Connect the ac adapter and esata cable optional as shown. Work your way around the case popping the cover off as you go.
Wd smartware is another great tool for recuperating access to your hard drive. The wd my passport for mac is not showing up in finder nor in disk utility. Within 5 seconds my drive was recognized by the app, and it works just like it has on all of my devices. On windows reboot, my book is not mounting automatically. How do i disable the password lock on my my book 1 tb, i want to so i may use it directly with my xbox 360, since it wont pick it up on my pc list. Our latest edition features visual, easytouse, automatic, continuous backup software and drive lock security protection. Wd passport wont open after catalina update questions product. So do both sides of the cover like in the previous steps. How to solve my wd hard drive not recognized in windows 10. Why wont my computer boot when i connect my usb drive to the computer before. Wd smartware backup alternative for windows 1087 easeus. Page 53 using the drive unlock utility if you do not see a prompt to provide your password, then either.
Wd 2 tb my book not recognized by norton or by file explorer, but shows up in device manager. This is a partition on the my book drive that contains the software that will allow you to unlock the drive. The power connector, interface port, and a security slot on the back usb 3. Turn on my book by pressing the power button located on the back panel. When i plug my wd passport into my computer or any computer it isnt coming up. After it was recognized by my surface book and software was installed, i opened the wd app. For all of these advanced and flexible backup features, it can not only help you avoid all the possible problems and limitations of wd smartware but also offers you a more. I can find it, but i cant open it and view the files. My book wdbaaf0015hbk, my book wdbaaf0020hbk, my book wdbaaf7500ebk, my book wdbacw0010hbk, my book wdbacw0020hbk, my book. It will then prompt you to enter your passport password. The bar that determines the space of the used or free disk does not appear.
The wd smartware software provides the drive unlock utility on a virtual cd drive that appears under my computer in your windows explorer display whenever the drive is password protected. So i recently got a wd my book and my book duo and downloaded the three wd programs that came with it. I am having wd my passport ultra 1tb and its not recognized in any usb 3. Is there anything i can do to retrieve contents in my passport. My wd passport ultra 2tb external hard drive is not showing up in explorer when i plug it into the usb port in a normal way. How to remove auto unlock drive for this user external drive. Why isnt my wd my book external hard drive being recognized. Carefully insert your screwdriver between the plastic trim and the metal cover.
If you currently find yourself locked out of your wd external hard drive with no. I have a new 4tb my book external drive that im ready to toss in the trash. Fix wd my passport for mac not showing upnot working on mac. Recently my 3tb wd my book gave up and would not power on, this is how i managed to rescue all of my 2. See if it is able to recover the entire drive on the free scan, if so, you will need to purchase the program and save all the data to your current hard drive. The developer of this app needs to update it to work with this version of macos. I realizes there were threads related to the same issue, but its not what i. Click disk drives and check if there is a yellow exclamation mark with wd hard drive disk device. How to remove password lock on wd mybook 1tb super user. Wd my passport drive unlock forgotten password usb3 november 9th, 20, 14. Nothing mounts, although wd drive utilities says both units are ok.
Just want to give you as much info as possible,without formatting and losing the lot. I tried to get the drive out of the usb enclosure and it turned out the drive inside the enclosure is just a 1tb wd caviar green wd10eads. On the basis of information you have provided, i would request you to please contact wd s technical support for live troubleshooting regarding the issue you are facing. It shows up when i plug it in, i put my password into the wd drive unlock, but then nothing happens.
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